Q: What healthcare packages does TXH offer?

We offer various types of Health Packages: Comprehensive Health Packages Cardiac Nephrological Gastroenterological Neurological Urology Specific Executive Health Check-Ups Age Specific Packages Gender Specific Packages

Question 1

What healthcare packages does TXH offer?

Accepted Answer

We offer various types of Health Packages:

Comprehensive Health Packages
1. Cardiac
2. Nephrological
3. Gastroenterological
4. Neurological
5. Urology Specific
Executive Health Check-Ups
Age Specific Packages
Gender Specific Packages

Question 2

Where can I access the current packages offered by TX Hospitals?

Accepted Answer

All our health offers and health packages are advertised on our website.

Question 3

How do I book an appointment for the package?

Accepted Answer

Please call our Help Line numbers 040 66529999 (Banjara Hills) 040 – 48108108 (Kachiguda) 040 – 43108108(Uppal)to book a package.

Question 4

How can I access the tariff list for admission and procedures of TXH?

Accepted Answer

You can call us and speak to our financial counseling team for any kind of assistance on the hospital tariffs:

040 66529999 (Banjara Hills)
040 – 48108108 (Kachiguda)
040 – 43108108 (Uppal)

Question 5

Do TX Hospitals offer health care education?

Accepted Answer

TX Hospitals intends to serve society in more ways than one. Apart from offering healthcare services, we also have a healthcare education channel that offers healthcare education and tips on various diseases and conditions.

Question 6

Where can I access TX Hospitals educational information?

Accepted Answer

Please visit our website to access our healthcare educational content.

Question 7

Where will I find the list of doctors/consultants empaneled with TX Hospitals?

Accepted Answer

All information including the credentials, timings, and photographs of our Consultants/Doctors is available under “Our Team” on our website.

Question 8

How far is your organization branched?

Accepted Answer

TX Hospitals is one of the fastest-growing healthcare chains of Telangana. We have 3 branches at strategic locations in Hyderabad – Uppal, Kachiguda, Banjara Hills.

Question 9

Do you have video consultation option?

Accepted Answer

Though we encourage patients to visit the facility for a comprehensive consult, we do offer video consultation to patients who are stable and not acutely ill. Please call our helpline for scheduling your appointment.

Question 10

How can I get the hospital brochure?

Accepted Answer

The brochure is available for download on the TX Hospitals website.

Question 11

How do I make an appointment online?

Accepted Answer

Please visit our website for online appointment.

Question 12

Can I walk in without an appointment for consultation?

Accepted Answer

Yes, you can, but we always recommend taking an appointment prior so that your waiting time can be minimized despite high outpatient volumes.

Question 13

What is the average time that I have to wait to receive my lab reports?

Accepted Answer

The average time to receive lab reports varies depending on the specific tests conducted. Please consult with our laboratory staff for estimated turnaround times for your specific tests.

Question 14

Is there a 2 and 4-wheeler parking facility available at TXH?

Accepted Answer

Yes, we have a spacious parking area and valet service available.

Question 15

Is my personal information and online data secure and confidential?

Accepted Answer

Yes, we keep your information utmost confidential.

Question 16

Is the website available in another/local language?

Accepted Answer

No, our website is available only in English. We do have a future plan to bring it in Telugu.

Question 17

Will someone guide me if I don’t know English or the local language?

Accepted Answer

Yes, we have translators who will help you in making you understand every information that our hospital would like to know from you or you would like to know from us.

Question 18

Is there any facility that enables payable transport to the hospital?

Accepted Answer

Yes, you can reach us at 040-48108108 (Kachiguda), 040-43108108 (Uppal), 040 66529999 (Banjara Hills) and request/book an ambulance for service.

Question 19

Can I use your transport to another healthcare facility in case of emergencies?

Accepted Answer

We provide ambulance service for pick up of patient from your residence/hospital to our hospital and dropping from our hospital to your residence. In case, if any service is not available at our hospital, we do provide ambulance service to the recommended facility as per your choice.

Question 20

Whom can I contact if I have any additional queries?

Accepted Answer

During hospital stay, a patient relationship executive will resolve all your concerns & if it is prior to hospitalization, all your queries will be answered by the telecaller.

Question 21

How old should a person be to register online? Can the parent/next of kin register their child/elderly parent or relative respectively, access their results on their behalf?

Accepted Answer

If you are above 18 years of age, then you are legally authorized to register. Anyone below 18 years of age will require a guardian for any process.

Question 22

Can I book my room from home, in case of a planned treatment/surgery?

Accepted Answer

In case of an elective surgery, you can visit the hospital as per consultant’s instructions. A room will be blocked for you as per schedule.

Question 23

Do you provide hospice services?

Accepted Answer

We do not provide hospice services, but we surely can guide you as we have an MOU with few organizations which provide hospice services.

Question 24

Do you have any special discounts for Sr citizens, on services that are not part of any package?

Accepted Answer

Yes, we offer discount to senior citizens.

Question 25

Can I use my Mediclaim at TXH?

Accepted Answer

Yes, TX Hospitals is empaneled with many insurance companies and TPAs. Please check our empanelment list on our website or contact our insurance help desk for specific queries.

FAQs