Patients’ Guidelines

• In-patients can ask any question related to their treatment plan and medication to the nurse. She will provide medicines and take care of your health and well-being.
• Keep appointment and be on time for consultations.
• Provide complete and accurate information – complete name, phone number, date of birth, complete address.
• Keep your doctors and nurses informed of the progress of treatments and effectiveness.
• Treat all hospital staff with respect and courtesy.
• Understand all information and instructions prior to signing consent forms.

Patients’ Rights and Responsibilities

• You have the right to ask for accurate information from the doctor who is treating you – regarding your present health status, possible investigations, procedures and treatments and treatment outcomes.
• You have the right to ask questions and make informed decisions pertaining to your treatment. You can involve your spouse, relative or well-wishers in your decision-making process.
• You have the right to give your free or informed consent, change your decision, reflect on your thoughts before finalizing your consent or decision, review the decision or postpone it to consider it later.
• All your information is confidential and it is protected. The information will not be disclosed to a third party.
• You will have privacy during care – examinations, diagnosis, treatments and procedures.
• You will receive unbiased care and attention irrespective of your age, gender, language, origin, race or disability.
• All your medical records are confidential unless required by law or when there is a requirement from insurance provider or by law.
• You have the right to talk about your care and the expected cost of treatment. If ask you will get the explanation of the charges.
• You have the right to accept or reject when video graphing, filming or photographing you for patient education or research purpose. Your written consent will be obtained whenever it is done.
• We request you to maintain a peaceful atmosphere and ambience by respecting others privacy and by limiting the number of visitors during permitted hours.
• You should follow the treatment plan provided to you by your doctor.
• You have the right to read all medical forms thoroughly before filling in and signing.
• You are requested to use your mobile phone discretely and avoid loud conversations.