Mother & Child
Orthopaedics & Rheumatology
Emergency & Critical Care
Anaesthesia & Pain Management
Dental & Maxillofacial
Dermatology & Cosmetic Care
Eye / Ophthalmology
Physiotherapy & Rehabilitation Centre
Dietics & Clinic Nutrition
Your Hospital Stay / Accommodation
Getting into your room: Our guest relation executive will take you to the room and show all the amenities and facilities available in it. A ward nurse will visit you to take your complete medical history. You will be given an identification band or card with tag for identification purpose.
Common / Special Wards
Common rooms are centrally air conditioned with 12 to 15 beds. A screen sliding curtain separates each bed – which is manually operated. Bedside food trolly, stool, chair, cupboard and Wi-Fi are available in the room.
Semi Private / Twin Sharing Room
Air-conditioned room with two adjustable beds for two patients with LED TV, Intercom and telephone for each patient. The room has two attendant’s couches, cupboard and intercom as well. A manually operated sliding screen type curtain separates each bed making it a private room.
Air-conditioned room with adjustable bed patient and one bed for attender. The room accommodates two persons. The room has LED TV, wardrobe, kettle, Wi-Fi facility, Intercom with telephone.
Spaciously built air-conditioned deluxe rooms with ample provision for sunlight and ventilation. The room is furnished with adjustable patient bed, a sofa set, two chairs, LED TV, Internet (Wi-Fi), cupboards, intercom, and refrigerator.
Super Deluxe Room
Air-conditioned super deluxe spacious patient room with a separate lounge, sofas for visitors with complete comfort and privacy. Super deluxe room has the following amenities:
Air-conditioned patient room, elegantly designed with a visitor room and lounge. The suite has the following amenities:
Executive suite facilities: King size bed, shower and bathtub, free Wi-Fi, City view, satellite cable, alarm clock, A/C, slippers, bottled water, coffee / tea maker, Desk, hair dryer, clothes rack, ironing facility, clothes dryer, Closet, In-room safe box, smoke detector.
Safe lockers – bedside safe lockers are available to keep your belongings. However, you will be advised not to wear jewellery and costly items.
All types of foods are available for patients and their caretakers. The meals are specially planned by our dieticians to fulfil patients’ medical and nutritional requirements. In addition, we provide customized and personalized diet plans and menus for patients who are on special diets or dietary therapy owing to their special conditions and health requirements.
Telephone – bedside telephone is available for patients.
For additional requirements and other services – such as housekeeping services, request for packaged water, bed covers, press, and for any other requirement, patients can make call and put forward a request.
Other services – laundry, provision of meals, nursing care, doctors’ round, sample collections, laboratory tests, and other clinical procedures and other room services are available.
Allied health professional services
Physiotherapists, dieticians, rehabilitation experts, occupational therapists provide their services as per the requirement of your health condition. They assess and provide treatment to manage your progress of recovery.
Our customer care executives facilitate admissions at the admission desk. You will get a Unique Identification number (UID). All future references and medical records will have this number. Once you complete the process and pay the estimated amount, you will be guided to your room. You will fill in a form and complete admission formalities and then escorted to your room. You can avail the room that you have selected.
Patient attendant: One attendant is allowed per patient.
Checklist for your admission
Payments: If you want to avail cashless facility through the Third-Party Administrator (TPA), you can contact the insurance / TPA desk, they will guide you.
We recommend you to check with your insurance provider (national, international or foreign) whether you are covered. This you should do before your admission.
Cash Payment – Our financial counsellors will guide you regarding treatment estimate and initial deposit amount. You can do the payment in cash or using credit or debit card.
Billing / Payment – Pay your bills at the billing counter
For redressal of billing queries, contact (include phone number here)
Payment Mode – cash, card or bank transfer
Your discharge process begins after getting your doctor’s advice. Your doctor will decide the date of discharge and plan it ahead. Discharge mostly happens by noon. Billing department prepares bill. Our support staff prepares complete discharge summary, procures bills, prepare and compile reports, gets approval from concerned medical officers and gets the final approval from insurance company. Once completed, the final bill is handed over to the patient. The discharge counter takes care of the final settlement. Patient should submit visitors passes at the counter.
Sometimes, there will be delay in discharge process due to delay in getting the approvals from respective insurance company and TPAs.
You will provide complete and accurate information for insurance claims. Our staff will request you for the same. The billing department will present the final bill to you. Once you receive the bill you have to settle it as the cahier will hand over the discharge intimation slips to the head nurse. She will handover discharge summary and all reports to you.
Leaving the Hospital against Medical Advice
Your doctor informs you about the possible risks of getting discharge within the stipulated and advised timeframe. If you want to leave hospital against your doctor’s advice, then you must sign a self-discharge form and your own consent of leaving from the hospital on your own liability and risk.
You should ensure that you have received the following before leaving the hospital:
TX Hospitals always advises its patrons for follow-up care. To ensure this, you should follow your follow-up appointment dates after leaving the hospital. This will help in faster recovery and also for evaluating your progress and recovery.
Empanelled Insurance Companies & TPA's
TX Hospital group provides comfortable and hassle-free hospitalization services as it has got associated with some of the reputed and leading health insurance companies. You can also avail cashless hospitalization based on your insurance service provider.
TX Hospitals provide medical facilities and services that are on par with international standards. TX group has also got associated with several reputed international health insurance service providers – which provide insurance coverage to overseas and international patients and foreigners. Expert clinicians provide highest quality care to our international patients.
List of Insurance companies and TPA’s (include logos)
Corporate Health Services & Enquiries
TX Hospitals provide the following healthcare services for corporates:
Our international team help, guide and always there with you to ensure that your trip is hassle free. Our team will help you in general enquiries, experts’ opinions, medical letters, bookings, arrivals, visa assistance, consultation with the physicians, pre-operative care, pre-consultation with the surgeon, operative care, post-surgical care, recuperation, follow-up and online consultations, and so on.
International Patient Service Executive
Right from the moment you enquire about seeking TX Hospitals’ medical care for your health issue, our international patient service executive will assist you throughout your stay. Irrespective of your concern, which could be about exchanging money, enquiries about finding suitable hotel, restaurants, international insurance providers, hospital stay, our international patient care executives are always available to help. In addition, we will also provide a dedicated relationship manager. He will take care of all your needs and help you with all the necessary processes of the hospital.
International Patient Care at TX Hospitals
TX Hospitals offers treatment and care for all types of complex health problems providing hope to millions of international patients who travel to India from across the globe.
Highly qualified, internationally trained, expert doctors, trained and board-certified nurses and healthcare specialists offer affordable and quality care which is on par with international standards. All our medical practices and services, treatment methodologies and protocols, quality measures, amenities, facilities are all in accordance with all international quality standards.
Our dedicated international patient Care centre has immensely experienced staff to take care of all international patients who come to our hospital for seeking quality treatment and care. Our relationship managers, executive and supportive staff take care of the patients with undivided attention and care as soon as they arrive at the airport.
Medical Opinion /Appointment / Treatment cost Estimate
To Request a Medical Opinion Online, fill in our online enquiry form – our international patient service executive will contact you for further help and assistance. Our executive will help you with all your queries related to your travel.
Once we get your request, we will select the right specialist for your case to address your health concerns and requirements. Our relationship manager will ask you about your preferred date of appointment, once you provide complete and detailed information about you to us.
Once your medical appointment is confirmed, we will send a letter of invitation for Visa. We will also send a scanned copy of the invitation letter to the patient. This copy can be used by the patient to submit it in the respective embassy for approval.
We are committed to provide compassionate, safest and top-quality care to all our patients. We provide comprehensive, holistic, personalized and customized care according to the unique requirements of each patient.
All our expert doctors and consultants with their internationally recognized expertise and experience holistically treat our patients by collaborating with other specialists who are trained in multiple areas of medicine to determine the best treatment according to patients’ specific needs.
TX Hospitals is a tertiary care multispeciality hospitals with comprehensive emergency, critical care and trauma care services – well equipped with sophisticated equipment, technology, diagnostic and therapeutic facilities.
Efficient team of expert clinicians and dedicated physicians and surgeons provide top-quality treatment in accordance with international quality standards for a wide range of complex diseases and conditions. We practice evidence-based medicine.
Futuristic technology to redefine clinical excellence – TX Hospitals is India’s emerging healthcare chain – well equipped with advanced equipment, sophisticated diagnostic and therapeutic technology and qualified experts.
Highly qualified experts with a unique combination of broad scientific knowledge, clinical expertise and superior skills in their respective specialities offer cost-effective treatment for all patients.
TX Hospitals’ Exclusive Services for International Patients includes the following:
International Patients Safety Goals
TX Hospitals adopts international patient’s safety goals that are in accordance with the safety goals set by the World Health Organization and the Joint Commission International.
TX Hospitals believes that patient’s safety is its prime objective. Patient safety initiatives are tailored according to the needs of the patients. TX hospitals promote safe practices in the hospital to ensure overall patient’s safety.
We maintain a sterile environment with deep cleansing to ensure that patients remain safe in the hospital. With safe infection control practices, we ensure zero percent post-surgical infection rate.
We ensure nursing patient safety goals through careful use of medicines and active methods of infection prevention.
TX hospitals has set goals to improve compliance with hand hygiene guidelines based on established international goals.
We have set proven parameters, guidelines and included those in-patient management plan to prevent and minimize falls in the hospital premises.
For the pre-operative and post-operative management of all patients, TX Hospitals uses approved parameters, guidelines and protocols and evidence-based practice guidelines.
To ensure safe surgery we implement the Universal Protocol instituted by the JCI – that includes preoperative information verification, marking of anatomical site and final confirmation by surgical team.
We have set in place clinical alarm systems to alert caregivers of potential health issues of patients. We have a systematic and coordinated approach to this system for safe alarm management.
TX Hospitals implements CME’s and training programs for all healthcare workers to ensure that they adhere to set guidelines and protocols.
We ensure proper and effective communication while recording critical exam results and medical instructions to minimize errors.
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