International Patients

Our international team help, guide and always there with you to ensure that your trip is hassle free. Our team will help you in general enquiries, experts’ opinions, medical letters, bookings, arrivals, visa assistance, consultation with the physicians, pre-operative care, pre-consultation with the surgeon, operative care, post-surgical care, recuperation, follow-up and online consultations, and so on.

International Patient Service Executive

Right from the moment you enquire about seeking TX Hospitals’ medical care for your health issue, our international patient service executive will assist you throughout your stay. Irrespective of your concern, which could be about exchanging money, enquiries about finding suitable hotel, restaurants, international insurance providers, hospital stay, our international patient care executives are always available to help. In addition, we will also provide a dedicated relationship manager. He will take care of all your needs and help you with all the necessary processes of the hospital.

International Patient Care at TX Hospitals

TX Hospitals offers treatment and care for all types of complex health problems providing hope to millions of international patients who travel to India from across the globe.

Highly qualified, internationally trained, expert doctors, trained and board-certified nurses and healthcare specialists offer affordable and quality care which is on par with international standards. All our medical practices and services, treatment methodologies and protocols, quality measures, amenities, facilities are all in accordance with all international quality standards.

Our dedicated international patient Care centre has immensely experienced staff to take care of all international patients who come to our hospital for seeking quality treatment and care. Our relationship managers, executive and supportive staff take care of the patients with undivided attention and care as soon as they arrive at the airport.

Medical Opinion /Appointment / Treatment cost Estimate

To Request a Medical Opinion Online, fill in our online enquiry form – our international patient service executive will contact you for further help and assistance. Our executive will help you with all your queries related to your travel.

Once we get your request, we will select the right specialist for your case to address your health concerns and requirements. Our relationship manager will ask you about your preferred date of appointment, once you provide complete and detailed information about you to us.

Once your medical appointment is confirmed, we will send a letter of invitation for Visa. We will also send a scanned copy of the invitation letter to the patient. This copy can be used by the patient to submit it in the respective embassy for approval.

Compassionate Care

We are committed to provide compassionate, safest and top-quality care to all our patients. We provide comprehensive, holistic, personalized and customized care according to the unique requirements of each patient.

Clinical Expertise

All our expert doctors and consultants with their internationally recognized expertise and experience holistically treat our patients by collaborating with other specialists who are trained in multiple areas of medicine to determine the best treatment according to patients’ specific needs.

State-of-the-art facilities

TX Hospitals is a tertiary care multispeciality hospitals with comprehensive emergency, critical care and trauma care services – well equipped with sophisticated equipment, technology, diagnostic and therapeutic facilities.

Top-Quality Treatment

Efficient team of expert clinicians and dedicated physicians and surgeons provide top-quality treatment in accordance with international quality standards for a wide range of complex diseases and conditions. We practice evidence-based medicine.

Top-notch technology

Futuristic technology to redefine clinical excellence – TX Hospitals is India’s emerging healthcare chain – well equipped with advanced equipment, sophisticated diagnostic and therapeutic technology and qualified experts.

Cost-effective treatment

Highly qualified experts with a unique combination of broad scientific knowledge, clinical expertise and superior skills in their respective specialities offer cost-effective treatment for all patients.

International Patients Services

TX Hospitals’ Exclusive Services for International Patients includes the following:

• A Dedicated International Patient Centre
• A dedicated international lounge
• International patient desk
• Interpreters in selected languages
• Dedicated relationship managers
• Personal relationship executive 24/7
• International patient services executive
• Patients’ enquiry and travel arrangements desk
• Local mobile sims for easy access and communication
• Visa services
• All types of hotel booking – Deluxe, luxury and five-star hotels
• Airport pickup and drop service
• Hassle free hospital admission
• Top-quality patient care
• Centrally air-conditioned amenities
• Deluxe, super deluxe & executive rooms and luxury suites
• Wi Fi enabled suites
• International Concierge Desk for local travel, hotels booking and sightseeing

International Patients Safety Goals

TX Hospitals adopts international patient’s safety goals that are in accordance with the safety goals set by the World Health Organization and the Joint Commission International.

TX Hospitals believes that patient’s safety is its prime objective. Patient safety initiatives are tailored according to the needs of the patients. TX hospitals promote safe practices in the hospital to ensure overall patient’s safety.

We maintain a sterile environment with deep cleansing to ensure that patients remain safe in the hospital. With safe infection control practices, we ensure zero percent post-surgical infection rate.

We ensure nursing patient safety goals through careful use of medicines and active methods of infection prevention.

TX hospitals has set goals to improve compliance with hand hygiene guidelines based on established international goals.

We have set proven parameters, guidelines and included those in-patient management plan to prevent and minimize falls in the hospital premises.

For the pre-operative and post-operative management of all patients, TX Hospitals uses approved parameters, guidelines and protocols and evidence-based practice guidelines.

To ensure safe surgery we implement the Universal Protocol instituted by the JCI – that includes preoperative information verification, marking of anatomical site and final confirmation by surgical team.

We have set in place clinical alarm systems to alert caregivers of potential health issues of patients. We have a systematic and coordinated approach to this system for safe alarm management.

TX Hospitals implements CME’s and training programs for all healthcare workers to ensure that they adhere to set guidelines and protocols.

We ensure proper and effective communication while recording critical exam results and medical instructions to minimize errors.